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FAQ

We have prepared a few answers to some of the questions we have received a lot of, which should help you get the best possible shopping experience with DZUstore.com.

How can I pay for my order?

For Your convenience, we provide several payment methods on our website:
Visa
Mastercard
American Express
PayPal

Is it safe to enter my Credit Card details online?

Absolutely. Our on-line ordering system uses the latest Secure Encryption Technology. All personal and credit card information is submitted with the highest level of security and precautions so no worries when entering Your credit card information on our site.

How do I know if my order was placed?

A copy of your order form will be sent to the email address you specify in the check-out process. This way, you will know that your order was received. If there is any delay with your order, we will take care to contact you by email. In order to make sure that we reach you, please add our email: support@dzustore.com to the trusted list.

Can I cancel my order?

It is possible only if your order hasn't yet been processed for shipping and it does not include custom items that we have already requested from our distributor. So, if you have made any mistakes or changed your mind – please make sure to send a note ASAP to support@dzustore.com

Why do I need to register?

Registering on our website is not obligatory, You can perfectly place orders as a guest. However, having a registered account at DZUstore.com gives You certain advantages, such as faster ordering (You don't have to enter all Your information every time You order), keeping a record of Your orders with us and order status lookup directly from Your account.